Chapter 15: Transportation


Section 6: Accessible Van Rental


Accessible Vans of America

Accessible Vans of America, LLC. (AVA) is a member owned organization made up of independent Mobility Dealers across the United States who rent, sell and service wheelchair accessible vehicles. The purpose of this organization is to consistently provide its customers with the highest standards of product quality, safety and customer service found in the industry. AVA's primary focus is the rental of wheelchair accessible vehicles. They have a nationwide network of dealers who can help with accessible vehicle rentals for business or pleasure.

Toll Free: 

888-432-6914

Alamo Rent A Car

Email:

mobility@alamo.com

Alamo is committed to providing a range of Adaptive Driving Devices for their customers with disabilities. Adaptive Driving Devices include hand controls, left foot accelerators, spinner knobs, and pedal extenders. Such devices are available at no additional charge.

Customers with disabilities who do not have a driver's license can still rent with Alamo when accompanied by a surrogate driver who presents a valid driver's license. Minimum age restrictions and other normal rental qualifications apply, but there is no additional charge for the surrogate driver and the surrogate driver need not produce a credit card or otherwise be required to meet our financial underwriting requirements.

TTY: 

800-522-9292

Toll Free: 

800-651-1223

Avis Rent A Car

Email:

socialinfo@avis.com

Through the Avis Cares Program, they provide a full range of products and services for our drivers or passengers with disabilities including cars with hand controls.

Toll Free: 

800-352-7900

Budget Rent A Car

As part of Budget's commitment to meet the needs of customers with disabilities, their services include, at no extra cost, hand controls as well as four assistive and adaptive devices - spinner knobs, transfer boards, swivel seats and panoramic mirrors. Although many Budget locations carry these items as part of their regular inventory, demand can vary. Customers with disabilities - or their drivers - are encouraged to reserve assistive devices within 48 hours of car pickup. In the U.S., please call 800-218-7992 for details and confirmation.

Voice: 

800-314-3932

TTY: 

800-826-5510

Dollar Rent A Car

Dollar has rental cars designed to meet the needs of physically challenged drivers. Cars are available at most locations with a 24-hour notice. Drivers requiring driving aids to operate a vehicle, please call 800-800-4000. There is no additional charge for an additional authorized driver for non-driving disabled renters.

Toll Free: 

866-776-6667
800-800-4000

Fax: 

877-449-1044 Toll Free

Easter Seals Project ACTION

Email:

contact@nadtc.org

Information on public transit operators, van rental companies, accessible taxis, airport transportation, hotel-motel shuttles and more.

Voice: 

866-983-3222

Enterprise Rent-A-Car

Email:

Mobility@erac.com

Enterprise Rent-A-Car provides specialized options for their customers with disabilities. Mobility devices such as left hand controls with spinner knobs and left foot accelerators are available at no additional charge.

Enterprise requires two business days notice to reserve a car with mobility devices. For more information or to make a reservation call the National Reservation Center at (866) 225-4284.

For more information visit this site:
https://www.enterprise.com/en/help/customers-with-disabilities.html?icid...

TTY: 

866-534-9270

Toll Free: 

866-225-4284

Hertz

A full range of special services for physically challenged renters are available to both the Hertz customer and any member of the traveling party. These include hand controls, spinner knobs, accessible parking, easy access buses and more.
https://www.hertz.com/rentacar/productservice/index.jsp?targetPage=Physi...

TTY: 

800-654-2280

Toll Free: 

800-654-3131

National Car Rental

National maintains a dedicated 24-hour toll-free number (888) 273-5262 for their customers with disabilities, including customers with mobility impairments, such as wheelchair users. In order to reserve a vehicle and/or to discuss options for traveling between airport terminals and off-site National rental car lots, a customer should call the designated toll-free number to speak to an agent who is trained and experienced in providing options for customers with special travel needs.

Hand control-equipped vehicles are available for rental at all National Car Rental locations in the US and Canada. These cars must be requested in advance by calling 888-273-5262.

TTY: 

800-328-6323

Toll Free: 

888-273-5262

Wheelchair Getaways

Email:

info@wheelchairgetaways.com

Accessible Van Rentals - 866-846-8029 -Oklahoma Toll Free; 405-285-5380 Oklahoma Voice; 405-285-5380

P.O. Box 1098
Mukilteo , WA 98275

Voice: 

425-353-8213

Toll Free: 

800-536-5518 Reservations

Fax: 

425-355-6159

Wheelers Accessible Vans

Email:

info@wheelersvanrentals.com

Nationwide accessible van rental serving over 120 cities and 35 major airports across the U.S. including Hawaii. For nearest location go to www.wheelersvanrentals.com/locations.htm .

Voice: 

623-776-8830

Toll Free: 

800-456-1371 Reservations